The Complete Software Solution

Freedom® provides market-leading logistics software solutions for executive travel/private hire and courier companies

EASY BOOKINGS AND QUOTES

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With Freedom®, making a booking or creating a quote couldn’t be easier

Entering a booking, delivery, pick-up or quote takes seconds to complete in Freedom®. All information is backed by real-time updates, providing you and your customers with a full view of the booking process. 

  • Quick set-up reducing the time it takes to process booking information
  • Assign scheduled flight information at the click of a button that updates real-time as flight data changes.
  • Reduce costs and increase customer satisfaction with our integrated eCommerce delivery solution.
  • Process credit card payments at the point of booking through Freedom®.

Freedom® allows you to select the correct customer tariff, contact name, pick-up address and method of payment for each account. Add passwords or references to the booking process to ensure all information is captured before a booking is completed.

Calculate a quoted price at any time during job entry and, once a job has been saved, choose to have it repeated at regular intervals, or make it available for quick re-use later.

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CONTROL AND SCHEDULING

Freedom® is an intelligent dispatch system that helps you manage your resources, saving you time and money

Whether you control a fleet of executive travel vehicles, or schedule collection or delivery of parcels, our assisted dispatch system allocates work based on a multitude of options including: driver, account, tariff, time of day, fleet load and capacity.

  • Allocate resources and work schedules via Freedom®
  • Fully-configurable Driver app for iOS and Android devices.
  • Customisable screen layouts providing all the data you require, either in single or multiple views for ease of access.
  • Automatically allocate work to your own fleet or agents with Freedom® Hub-based rules.
  • Integrate with other Freedom® customers, to offer or receive work to maximise revenue.

Controlling and scheduling is made easy by customisable screen layouts providing precise, up-to-the-minute information. Being linked with our intelligent assisted dispatch system ensures your resources are always optimally assigned. 

Open multiple screen layouts simultaneously, allowing you to oversee several distinct groups of jobs and resources.  Screen layout views include the jobs status with text and colour changes and allows you to soft/hard-allocate drivers and vehicles. 

After the allocation process, track completion of individual pick-ups/drops within each job. Fully-integrated live flight-tracking information ensures your vehicles are at the right place at the right time.

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ROUTE PLANNING AND MAPPING

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Save hours of planning with Freedom®

Optimise route-planning and resource allocation with Freedom®. Drag-and-drop functionality makes it simple to allocate work to Drivers and vehicles. Integration with Google Maps allows viewing of street-level mapping, with zoom function,  ensuring you know the location of all your resources in real-time.

  • Calculate the best route for every booking to save your Drivers time, giving you driving time, distance and directions.
  • Real time view of your resources, including vehicles with satellite tracking.
  • Complete visual view showing vehicle position, speed, direction of travel, job status.
  • Historical data and reporting.

Freedom® provides the optimal solution for planning Driver routes and resources. Drag-and-drop assignment and Google Maps allow you to see detailed mapping to street level, with zoom level views.

Whether you have staff dedicated to planning routes and resources, or whether you do this yourself straight after taking a booking, Freedom® is a fast and user-friendly solution for planning routes and resources, saving you time and money.

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ONLINE BOOKING AND APP

Improve your business through mobility and connectivity

Whether you are an executive travel, courier or transport company, Freedom® Web and Freedom® Mobile Driver App offers your clients the ability to make new bookings, manage existing ones and update their account profile - all from a desktop PC, tablet or mobile phone device. 

  • Integrate your website directly into our Freedom® Web.
  • Create and allocate loyalty and rewards schemes to client accounts, helping unlock their potential.
  • Customers can produce their own bespoke reports for management reporting.
  • Customise and brand your Freedom® Web and Freedom® Mobile App to meet your client’s needs.

Giving your clients the flexibility and ability to book quickly online, via the web or their a mobile device, is crucial to enhancing your business. Seamless integration with Freedom® Web and Freedom® Mobile Driver App, ensures clients can book jobs, view account information and track the status of their booking or vehicle.

With a host of features and flexibility, customers have the ability to manage their own bookings anytime, anywhere - saving you time and money, eliminating re-keying errors and cutting down on administration costs.

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PRICING AND INVOICING

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Increase efficiency and levels of customer service

Freedom® makes pricing and invoicing quick, easy and efficient, allowing you to concentrate on providing exceptional customer service. Whether individual, SME, corporate or public sector clients.

  • Pricing models to suit your business needs.
  • Customisable invoicing and reconciliation.
  • Integrated Level 3 credit card payments.
  • Configurable Driver pay models.
  • Automated payment and invoice processes to reduce administration time.

Designed to make pricing and invoicing quick, easy and efficient, Freedom® enables you to do your job more effectively and allows you to provide a high level of customer service. Level 3 card processing gives you an edge when dealing with public sector or large corporate clients.

Freedom® has a unique hierarchical rates facility, allowing you to decide what you charge for, and how this is calculated. Freedom® integrates a system of rates that can be as detailed or as simple as you decide to meet your business needs.

Freedom® allows the same flexibility for calculating charges incurred from Drivers and the set-up is as simple, or as detailed, as you decide is necessary.

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CUSTOMER REPORTING

Complete visibility and control of your business information, when you need it

Freedom® has a business intelligence dashboard, called Freedom® Insight that provides you with a unique and powerful tool, showing complete visibility of the information you need in real-time. Quickly view customisable reports, providing you with the knowledge to make informed business decisions at the right time. 

  • Web browser-based access to data and information in real-time.
  • Full graphical view for ease of viewing with drill-down options to filter the information.
  • Identify trends and issues allowing immediate remediation.
  • Track your business KPIs and targets.

Freedom® InSight is an invaluable tool for day-to-day operations and enable you to inform your customers how you are performing against your contracted SLAs. It provides complete visibility of your business information in real-time, enabling you to identify trends or issues, allowing informed decisions to be made when they happen.

Easily configured and with very little training, you will quickly be able to query your own data and create meaningful charts and graphs. InSight will allow you to look at customer data in a number of different ways, such as by spending trends, service usage or customer feedback. 

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CUSTOMER SERVICE

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First-class service support direct from our UK-based Service Delivery team

Catalina's UK-based Service Delivery team is here to help you when you need us. As a Freedom® customer, you will receive regular communications about new functionality, features and benefits. 

  • Expert knowledge provided to you by our experienced Service Delivery team.
  • Remote support allows us to solve queries quickly and effectively.
  • On-site assistance is also available when required.

First-class support is key to our continued success, and our Service Delivery team are always willing to go the extra mile to make sure customers get the best value from their Freedom® investment.

We care about providing great solutions and services to our customers. It's one of the things that sets our business apart from the rest.

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What our customers say

Catalina are continually innovating and updating the software, ensuring it remains the best solution on the market. This leaves us safe in the knowledge that can always rely on the stability of the software and the company behind it.

 

www.worldwidechauffeurdrive.com

Ali Raja

CEO

World Wide Chauffeur Drive Ltd